Dispatch Supervisor($28-$40/hr)-Mehlville,MO | Hiring
Your Next Step in Mehlville
Key Information
- Apply your your professional skills skills at our Mehlville location.
- Job Title: Dispatch Supervisor
- Benefits: Eligible team members receive standard benefits.
- Company: UPS
- Location: Mehlville, MO
- Impactful work with supportive local leadership.
- Compensation: $28-$40/Hour (approx. $70.7k/Year)
- This Mehlville-based role is an excellent opportunity for professionals skilled in relevant skills.
- Our UPS team in Mehlville, MO is growing.
- Benefit from working in Mehlville, a key hub for the Package Logistics And Operations Management industry.
About UPS & Our Culture
Every UPS driver who rolls out of a package center on time, on the right route, with the right package count, does so because a Dispatch Supervisor managed the morning dispatch process without error. Our Dispatch Supervisors are the operational nerve center of the delivery day — managing driver start times, route assignments, ORION exception overrides, and first-hour service recovery with the speed and systems fluency that keeps 60 to 120 drivers on schedule from the moment the first car leaves the building. If you are searching for dispatch supervisor jobs near me in ground transportation where every decision has a real, immediate operational consequence and where career advancement into operations management moves faster than almost any other function, the UPS Dispatch Supervisor role is the most operationally impactful entry point into UPS management.
What Our Team Says (Employee Reviews)
"Dispatching at UPS teaches you to make decisions under pressure faster than any other management role I have seen. By 9:30 AM I have handled three call-outs, rerouted 40 stops across two drivers, managed a vehicle breakdown, and called back a driver whose route missed a commercial delivery commitment. The ORION system gives me tools but every exception decision is mine. The management training UPS invested in me in this role made me a better operations leader than two years of classroom instruction ever could." - Current Dispatch Supervisor, Greensboro, NC.
Role Overview & Responsibilities
As a UPS Dispatch Supervisor, you manage the daily driver dispatch operation at an assigned package center — assigning routes, processing call-outs, monitoring driver progress through the ORION real-time tracking dashboard, and resolving delivery exceptions before they generate service failures that impact UPS's guaranteed delivery commitments.
- Morning Dispatch Execution: Execute the daily driver dispatch plan using the UPS Center Planning Tool (CPT) — assigning each driver to their bid or assigned route in the dispatch system, confirming driver start times against the labor plan, processing any last-minute call-out substitutions using the available driver list, and releasing the building's full vehicle complement within the 15-minute dispatch window that prevents late-start overallowed time from accumulating against the center's daily cost plan.
- ORION Exception Management: Monitor the ORION on-road dashboard throughout the delivery day — identifying drivers projecting a missed business delivery commitment based on current stop completion rate, dispatching a service recovery driver or redirecting a nearby driver to rescue the at-risk stops, and documenting the servi